General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • How quickly can I expect a response?

    We understand the importance of timely communication. Our team aims to respond to all inquiries within 24 hours to ensure you get the information you need without delay.

  • What documents do I need to apply?

    To get started, you’ll need to provide a valid ID, proof of address, and any other documents specified in the application form. This helps us verify your identity and process your application efficiently.

  • Are there flexible payment options available?

    Yes, we offer a variety of flexible payment options tailored to your needs. Whether you prefer monthly payments or a lump sum, we work with you to find a plan that fits your financial situation.

  • What is the duration of the application process?

    The duration of the application process typically takes 5 to 7 business days, depending on the completeness of your submitted documents and any required verifications.

  • How do i contact support service?

    You can contact support service my going to the contact Us page and choosing your preferred option

  • Does the bank have a Mobile App?

    No we don't, but we are working on it at the moment.

  • What to do when account is Suspended

    Contact Support about account issues, you will be attended to at the earliest possible time.

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